Hotel Elsereine – Osaka. Comments from customers, the head manager and the owner Awarded Michelin Guide 3 Star for 2 years running we are regulars…we always said that the water tastes good here…and we love bathing here …just feels great when I’m in the bath.. makes me very relaxed my skin becomes smooth and moisturized and it leaves my hair in really good condition, smooth, soft and feeling natural ..and I use very little shampoo because the it foams so well My name is Maeda, Head of Management in Hotel Elsereine people tell me that the water feels very mellow and soft, that it feels good they say it feels like “Onsen” (Japanese natural hot spring) we have many customers who does not like water in other hotels. it doesn’t suit them. it irritated their skin so they become repeaters here because that does not happen here they ask us why that is and what we do to our water they say that our water is special because of this experience above all we have a great reputation for our water, word of mouth has spread. They feel they can relax here. in our shop we sell cotton “white gloves” it is pure cotton, intended for washing your body and hair just with water – for people who prefer natural solutions It is particularly popular among our female guests as many of them experience better skin condition and their hair is better managed this way we receive good feedback of course we don’t actively encourage this to our guests. It is up to each person what they prefer. but yes many people like using just water for washing My name is Ishibashi Masaru, I am the owner of this hotel. our rooms are always fully booked ..we don’t actively promote water here, as we don’ see the need. We just let them experience it here ..but even then we have a good reputation regarding our water. most of all people tell me that their skin looks and feels better after their stay this much is certain I stay in many hotels for business. That’s when i notice the difference in water quality. It feels unpleasant when I have their bath! It is so clear to me.